Blog Nick Fursa 21 Jul 2023

American Airlines Passenger Loses First Class Seat Due to AURA Rebooking Tool

Published 21 Jul 2023
Last modified on 23 Jul 2023

The recent rollout of the American Airlines AURA tool, an automated rebooking tool based on predictive models, has already caused a few red flags by travelers who immediately noticed the change. While some posts can be attributed to early adopters rushing online to post negative feedback, there’s a long list of travelers who have experienced […]

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